IT37234: STORAGE INSIGHTS BLOCK STORAGE SYSTEMS VIEW, SUMMARY COUNT IS INCORRECT

APAR status

• Closed as program error.

Error description

• When viewing the Storage Insights ?block storage systems? view,
  the ?summary count? (top left, above the table which displays
  all monitored block devices) displays an incorrect number of
  storage devices.
  
  The table panel within this view is accurate, with one line per
  monitored storage device.  At the bottom of that table, the
  count is also correct.
  
  This leads to a confusing discrepancy as often the summary
  count at the top of the page, shows a higher number of storage
  devices than what are monitored by the subscription.
  
  An observed example:
  
  26 Normal
  1 Warning
  1 Error
  
  Added together this indicates that 28 storage devices are
  monitored.  The table view directly below this summary, contains
  only 25 devices.
  
  ____________________________________________________
  The defect is against component:  5608TPCSI
  Server/Manager build/release:  5.4.x
  Problem as described by customer:  Storage Insights Storage
  Array Summary Count Incorrect
  Initial customer impact (low/med/high):  med
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users viewing list of devices being     *
  * monitored                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When viewing Storage Insights "Block Storage Systems"        *
  * view, the "summary count" (top left, above the table which   *
  * displays all monitored block devices) displays an incorrect  *
  * number of storage devices.                                   *
  *                                                              *
  * The table panel within this view is accurate, with one line  *
  * per monitored storage device.  At the bottom of that table,  *
  * the count is also correct.                                   *
  *                                                              *
  * This leads to a confusing discrepancy as often the summary   *
  * count at the top of the page, shows a higher number of       *
  * storage devices than what are monitored by the subscription. *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 4Q21   [ 54X-IBM-SI ]
  ( release target 4Q 2021 / November )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels