IBM Support

IT36976: CTGGA2913,UNABLE TO FIND STORAGE FOR VOLUME <VOL> WHEN COPYING DATA TO MICROSOFT AZURE STORAGE

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • IBM Spectrum Protect Plus job for copying data to Microsoft
    Azure  cloud storage  returns the following WARN although it
    completed successfully.
    
    Job.log
    CTGGA2913,Unable to find storage for volume <Volume name>
    
    Virgo.log
    WARN asyncTaskExecutor-367
    c.c.e.s.protection.hypervisor.nativesnap.CopyProviderBase
    1616961600164 Unable to find storage for volume <Volume name>
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level  10.1.6, 10.1.7, 10.1.8      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * see ERROR Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply the fixing level when available. This problem is       *
    * currently projected to be fixed in IBM Spectrum Protect Plus *
    * level 10.1.8 patch1 and 10.1.9                               *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • The issue is fixed, and users no longer warned about missing
    volumes that no longer exist.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT36976

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A17

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-05-20

  • Closed date

    2021-06-24

  • Last modified date

    2021-08-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • Hypervis VMware
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A17","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
31 January 2024