IT36874: SUPPORT CONTRACT COLUMN UNDER RESOURCES > BLOCK STORAGE SYSTEMS IS EMPTY

APAR status

• Closed as documentation error.

Error description

• The Support Contract column available under Resources > Block
  Storage Systems is empty, despite several of the IBM Storwize
  V7000 systems having a valid contract.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users viewing Support Contract          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * The Support Contract column available under Resources,       *
  * Block Storage Systems is empty, despite several of the       *
  * IBM Storwize V7000 systems having a valid contract.          *
  *                                                              *
  * Information documenting the Support Contract column has      *
  * been updated in the IBM Docs at:                             *
  * https://www.ibm.com/docs/en/storage-insights?topic=systems-b *
  * lock-storage                                                 *
  *                                                              *
  * ----------------------------                                 *
  * The Support Contract shows if the storage system has a       *
  * contract with IBM support and the status of that contract.   *
  *                                                              *
  * The following values might be shown:                         *
  *                                                              *
  * Confirmed                                                    *
  * The storage system or component has an active contract       *
  * with IBM Support.                                            *
  *                                                              *
  * Blank                                                        *
  * This value is blank if the storage system or component       *
  * does not have an active contract with IBM Support.           *
  *                                                              *
  * Tip: To see the status of the support contract for storage   *
  * virtualizers, you must view the properties of the associated *
  *                                                              *
  * nodes or enclosures.                                         *
  *                                                              *
  *                                                              *
  *                                                              *
  *                                                              *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 3Q21   Ý 54X-IBM-SI ¨
  ( release target 3Q 2021 / September )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels