APAR status
Closed as program error.
Error description
In IBM Spectrum Protect Plus when SMTP server is not available the custom report job ends partial with error: "Notification failed:404 null". Versions Affected: 10.1.5, 10.1.6, 10.1.7 and 10.1.8
Local fix
After re-registering the SMTP server, the user can explicitly edit the custom report and enter the email address and save it.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus levels 10.1.5, 10.1.6, 10.1.7 and * * 10.1.8. * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description. * **************************************************************** * RECOMMENDATION: * * Apply the fixing level when available. This problem is * * projected to be fixed in IBM Spectrum Protect Plus level * * 10.1.9. Note that this is subject to change at the * * discretion of IBM. * ****************************************************************
Problem conclusion
The previous null message due to an unhandled exception for the SMTP API has been updated with the appropriate error message that "Notifcation failed:SMTP server registration error found."
Temporary fix
Comments
APAR Information
APAR number
IT36819
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A18
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-05-07
Closed date
2021-06-09
Last modified date
2021-06-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A18","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
31 January 2024