APAR status
Closed as program error.
Error description
The selections made on "Permissions for IBM Support" do not remain set for devices. They will stay on for a period of time, but eventually revert back to being not selected, then they have to be enabled again. The selections made should remain enabled until the customer removes them.
Local fix
Manually update the device selections again to re-enable permission for IBM Support on the device
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users enabling permission for IBM * * Support * **************************************************************** * PROBLEM DESCRIPTION: * * Storage Insights users enabling permission for IBM Support * * and making selections on "Permissions for IBM Support" * * do not retain the settings for devices. * * * * They will stay on for a period of time, but eventually * * revert * * back to being not selected, then they have to be enabled * * again. * * The selections made should remain enabled until the customer * * removes them. * * * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 2Q21 [ 54X-IBM-SI ] ( release target 2Q 2021 / June ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT36762
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
54X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-05-03
Closed date
2021-05-13
Last modified date
2021-05-13
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54X"}]
Document Information
Modified date:
08 February 2022