APAR status
Closed as program error.
Error description
The Oracle DB server is not coming online after reboot if vSnap server in an IBM Spectrum Protect Plus environment is either off or not reachable. During startup the mount software on Oracle DB server is attempting the NFS (Network File System) to be mounted automatically. By adding 'user,noauto' to the Oracle DB server '/etc/fstab' configuration file, the Oracle DB server will reboot even if vSnap server is either off or not reachable. The options 'user,noauto' will permit any user to mount the file system and the mount will not be done automatically. Example: cat /etc/fstab | grep -i spp <IPvSnap>:/vsnap/vpool1/fsX /mnt/spp/vsnap/vool1/fsX/<IPvSnap> nfs rw,bg,hard,nointr,user,noauto,rsize=32768,wsize=32768, tcp,noac,actimeo=0,vers=3,timeo=600 0 0 The modified options at '/etc/fstab' are not shown at the job log of the Oracle DB backup: DETAIL,<Time,Server Time,Task ID>,CTGGA4005,[IP_GuestHost] Collecting list of volumes and shares to be mounted. DETAIL,<Time,Server Time,Task ID>,CTGGA4132,[IP_GuestHost] Mounting nfs share <IP_vSnap>:/vsnap/vpool1/fsx to mount point /mnt/spp/vsnap/vpool1/fs16/<IP_vSnap> DETAIL,<Time,Server Time,Task ID>,CTGGA4133,[IP_GuestHost] Using mount options: rw bg hard nointr rsize=32768 wsize=32768 tcp noac actimeo=0 vers=3 timeo=600 DETAIL,<Time,Server Time,Task ID>,CTGGA4034,[IP_GuestHost] Completed mount operation in 1s. 1 volumes/shares mounted successfully and 0 volumes/shares failed Initial Impact: Medium IBM Spectrum Protect Plus Versions Affected: IBM Spectrum Protect Plus 10.1.x Additional Keywords: SPP, SPPLUS, TS004906373, Oracle, fstab, noauto
Local fix
Add mount options 'user,noauto' to Oracle configuration file '/etc/fstab'
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.x * **************************************************************** * PROBLEM DESCRIPTION: * * see ERROR Description * **************************************************************** * RECOMMENDATION: * * Apply the fixing level when available. This problem is * * currently projected to be fixed in IBM Spectrum Protect Plus * * level 10.1.8 patch1 and 10.1.9 * * Note that this is subject to change at the discretion of * * IBM. * ****************************************************************
Problem conclusion
Added no-auto to mount options for Oracle log backup target. This will prevent startup issues of Oracle server if the vSnap server is not reachable during that time.
Temporary fix
Comments
APAR Information
APAR number
IT36673
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A17
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-05-11
Closed date
2021-06-25
Last modified date
2021-06-25
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A17","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
31 January 2024