IBM Support

IT36622: KERBEROS CONNECTION FAILURE AFTER FIX PACK UPGRADE.

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APAR status

  • Closed as program error.

Error description

  • After a fixpack upgrade (in this case the upgrade was to
    10.0.0.22) , Kerberos connections to IIB/ACE may get rejected
    with BIP3484E. A service trace shows the following exception
    
    
    TomcatInstanceManager.authorizeUserGSS 'stack for exception' ,
    'org.ietf.jgss.GSSException, major code: 11, minor code: 0
    major string: General failure, unspecified at GSSAPI level
    minor string: None
    at com.ibm.security.jgss.mech.spnego.SPNEGOC
    ontext.getSrcName(Unknown Source)
    at
    com.ibm.security.jgss.GSSContextImpl.getSrcName(Unknown Source)
    
    at com.ibm.broker.inlinehttp.tomcatthreadpool.TomcatInstanceMan
    ager.authorizeUserGSS(TomcatInstanceManager.java:5323)
    
    The
    issue is identified as a JAVA defect and fixed under JAVA APAR
    IJ29317
    

Local fix

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    All users of App Connect Enterprise V11 and IBM Integration Bus
    V10.0 using Kerberos authentication with webservice flows.
    
    
    Platforms affected:
    z/OS, MultiPlatform
    
    ****************************************************************
    PROBLEM DESCRIPTION:
    <span style="background-color:rgb(255, 255, 255)">After upgrade
    to a fixpack containing a java level of 8.0.6.15 or
    later</span><span style="background-color:rgb(255, 255, 255)">,
    Kerberos client connections to web service flows may get
    rejected </span><span style="background-color:rgb(255, 255,
    255)">with BIP3484E. A service trace shows the following
    exception   </span>
    <span style="background-color:rgb(255, 255, 255)">
    
    </span>
    <span style="background-color:rgb(255, 255, 255)">
    
    </span>
    <span style="background-color:rgb(255, 255,
    255)">TomcatInstanceManager.authorizeUserGSS 'stack for
    exception' , </span><span style="background-color:rgb(255, 255,
    255)">'org.ietf.jgss.GSSException, major code: 11, minor code: 0
     </span><span style="background-color:rgb(255, 255, 255)">major
    string: General failure, unspecified at GSSAPI level
    </span><span style="background-color:rgb(255, 255, 255)">minor
    string: None</span>
    <span style="background-color:rgb(255, 255, 255)">at
    com.ibm.security.jgss.mech.spnego.SPNEGOC</span><span
    style="background-color:rgb(255, 255,
    255)">ontext.getSrcName(Unknown Source)
                                 </span>
    <span style="background-color:rgb(255, 255, 255)">at
    </span><span style="background-color:rgb(255, 255,
    255)">com.ibm.security.jgss.GSSContextImpl.getSrcName(Unknown
    Source)</span><span style="background-color:rgb(255, 255, 255)">
                                                            </span>
    <span style="background-color:rgb(255, 255, 255)">at
    com.ibm.broker.inlinehttp.tomcatthreadpool.TomcatInstanceMan</sp
    an><span style="background-color:rgb(255, 255,
    255)">ager.authorizeUserGSS(TomcatInstanceManager.java:5323)
         </span>
    <span style="background-color:rgb(255, 255, 255)">
    
    </span>
    <span style="background-color:rgb(255, 255, 255)">The
    </span><span style="background-color:rgb(255, 255, 255)">issue
    is identified as a JAVA defect and fixed under JAVA APAR
    </span><span style="background-color:rgb(255, 255, 255)">IJ29317
                               </span>
    

Problem conclusion

  • The Java levels are upgraded to a recent level that includes
    Java APAR <span style="background-color:rgb(255, 255, 255)">
    </span><span style="background-color:rgb(255, 255, 255)">IJ29317
    which fixes the problem.</span>
    
    ---------------------------------------------------------------
    The fix is targeted for delivery in the following PTFs:
    
    Version    Maintenance Level
    v10.0      10.0.0.24
    v11.0      11.0.0.14
    v12.0      12.0.2.0
    
    The latest available maintenance can be obtained from:
    http://www-01.ibm.com/support/docview.wss?rs=849&uid=swg27006041
    
    If the maintenance level is not yet available,information on
    its planned availability can be found on:
    http://www-1.ibm.com/support/docview.wss?rs=849&uid=swg27006308
    ---------------------------------------------------------------
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT36622

  • Reported component name

    INTEGRATION BUS

  • Reported component ID

    5724J0540

  • Reported release

    A00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-04-19

  • Closed date

    2021-08-26

  • Last modified date

    2021-10-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    INTEGRATION BUS

  • Fixed component ID

    5724J0540

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSNQK6","label":"IBM Integration Bus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.0"}]

Document Information

Modified date:
13 October 2021