APAR status
Closed as program error.
Error description
Issue is seen with "Rollback Transaction Error" on CD RunTask and some on MailboxAdd service. Bad connection and connection closed seen from the logs while trying to insert/update some correlation data: Example of the error [2020-09-27 08:09:47.457] ERRORDTL [1601190587457]java.sql.SQLRecoverableException: Closed Connection at oracle.jdbc.driver.PhysicalConnection.getAutoComm it(PhysicalConnection.java:4337) .... com.sterlingcommerce.woo dstock.workflow.crl.CorrelationDBAccess.saveSQL(CorrelationDBAcc ess.java:333)
Local fix
B2BISFG-54347
Problem summary
Platforms Affected: All Problem Description: Sterling connect:direct runtask failing with rollback transaction error: "Rollback Transaction Error" on most of the CD RunTask and some on MailboxAdd service.Logs show bad connection and connection closed seen while trying to insert/update some correlation data. Users Affected: All
Problem conclusion
Resolution Summary: A code fix is provided. Added better code handling to log the error better. Delivered in: 5020605_4
Temporary fix
Comments
APAR Information
APAR number
IT36409
Reported component name
STR B2B INTEGRA
Reported component ID
5725D0600
Reported release
526
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-03-31
Closed date
2021-05-03
Last modified date
2021-05-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STR B2B INTEGRA
Fixed component ID
5725D0600
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6"}]
Document Information
Modified date:
18 May 2021