APAR status
Closed as program error.
Error description
Storage Insights users with the "monitor" role are prompted to add devices when navigating to the Operations dashboard view. The "getting started" routine in Storage Insights should not be run when a user with the "monitor" role logs into Storage Insights, as their role doesn't actually permit them to add devices. The result of this is an attempt to add a storage device, which never completes and never actually presents any failure that's visible in the GUI - the task appears to hang and never indicates progress, completion, or error. ____________________________________________________ The defect is against component: 5608TPCSI Server/Manager build/release: 5.4.1 Problem as described by customer: Unable to add storage systems to Storage Insights Initial customer impact (low/med/high): med
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users with "Monitor" user role * **************************************************************** * PROBLEM DESCRIPTION: * * Storage Insights users with the "Monitor" role are prompted * * to add devices when navigating to the Operations dashboard * * view. * * * * The "Getting Started" routine in Storage Insights should not * * * * be run when a user with the "Monitor" role logs into Storage * * Insights, as their role does not permit them to add devices. * * * * The result of this is an attempt to add a storage device, * * which never completes and never actually presents any * * failure that's visible in the GUI. The Add Device task * * appears to hang and never indicates progress, completion, * * or error. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 2Q21 [ 54X-IBM-SI ] ( release target 2Q 2021 / June ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT36355
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
541
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-03-25
Closed date
2021-04-09
Last modified date
2021-04-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"541"}]
Document Information
Modified date:
08 February 2022