IBM Support

IT36255: VM SLA POLICY RPO REPORTS SHOWS INCORRECT INFO FOR OFFLOADS - NOT IN COMPLIANCE

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APAR status

  • Closed as program error.

Error description

  • Scheduling or running an IBM Spectrum Protect Plus report for
    VMs NOT IN COMPLIANCE (OBJECT STORAGE COPY) shows all
    offloaded VMs as OUT OF COMPLIANCE and
    as DEFINED RPO NOT SATISFIED.
    Despite of this, the backup and offload jobs are completing
    fine,
    copying successfully the data.
    
    
    IBM Spectrum Protect Plus Versions Affected:
    IBM Spectrum Protect Plus 10.1.6 and 10.1.7
    
    Initial Impact: Low
    
    Additional Keywords: SPP, SPPlus, compliance, offload, report
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.6 - 10.1.13             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply the fixing level when available. This problem is       *
    * currently projected to be fixed in IBM Spectrum Protect Plus *
    * level 10.1.14. Note that this is subject to change at the    *
    * discretion of IBM.                                           *
    ****************************************************************
    

Problem conclusion

  • This is caused by incorrect logic in the report specification,
    which is not intended to perform complex calculations. These
    complex calculations have now been moved to the backend service,
    exposed as a new REST API endpoint, and verified to ensure the
    proper results. The corresponding report has been updated to use
    this REST API endpoint and the report has been simplified to
    display the data calculated by the backend service.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT36255

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A16

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-03-17

  • Closed date

    2023-02-28

  • Last modified date

    2023-02-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • Platform
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A16","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
31 January 2024