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IT36096: DATAPOWER MAY NOT PROPERLY READ RESPONSE FROM BACKEND

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APAR status

  • Closed as program error.

Error description

  • DataPower may not properly read the response from the backend
resulting in a subsequent 500 internal error or some other
unexpected backend error in the logs against an otherwise good
response (if read in the packet capture).

Local fix

  • 



Problem summary


    

  • When Datapower reads the response from backend, sometimes it
fails to parse the document and reports the timeout error.

    



Problem conclusion



Temporary fix


    

  • Retry the transaction.

    



Comments


    

  • 



APAR Information




    

  • APAR number
    IT36096
    • 

  • Reported component name
    DATAPOWER
    • 

  • Reported component ID
    DP1234567
    • 

  • Reported release
    A0X
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2021-03-02
    • 

  • Closed date
    2021-08-04
    • 

  • Last modified date
    2021-08-04
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    DATAPOWER
    • 

  • Fixed component ID
    DP1234567
    • 



Applicable component levels


    








      
              
                            

              

              [{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateways"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A0X"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            05 August 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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