IBM Support

IT36092: LOGS FOR REGISTERED VADPS ARE MISSING FROM SYSTEM LOG DOWNLOAD

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APAR status

  • Closed as program error.

Error description

  • The logs for each of the registered VADPs are missing in the
    downloaded system logs.
    Affected versions: 10.1.7.
    

Local fix

  • The VADP logs can be collected locally by making an HTTP GET
    call to the?/logcollect?endpoint of a VADP. For example, if the
    IP address for a VADP is?10.0.0.1, the request URL would be
    https://10.0.0.1:8098/logcollect. Note that this an
    authenticated endpoint and the API token recorded during the
    registration of the VADP (which can be found in the Mongo
    database in the?VADP?collection under the?apiToken?field) must
    be included in the?x-vadpproxy-apitoken?header.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.7.                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply the fixing level when available. This problem was      *
    * fixed in IBM Spectrum Protect Plus level 10.1.7 ifix2, and   *
    * is projected to be fixed in level 10.1.8. Note that this is  *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • The VADP logs were readded to the system log download.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT36092

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A17

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-03-02

  • Closed date

    2021-03-05

  • Last modified date

    2021-03-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A17","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
31 January 2024