IT36061: INVENTORY ERROR MESSAGE "FAILED TO PERSIST PROFILE ASSOCIATION CHANGES"

APAR status

• Closed as program error.

Error description

• The following IBM Spectrum Protect Plus application inventory
  message can be seen in the job log :
  
  SUMMARY,<timestamp>,CTGGA2398,Starting job for policy
                                Application Server Inventory.
                                id -> <JobID>. IBM Spectrum
                                Protect Plus version 10.1.7-3043.
  ...
    ERROR,<timestamp>,Failed to persist profile association
                      changes
    ERROR,<timestamp>,CTGGA0790,Failed to complete
                                (<serveraddress>) inventorying.
  ...
   DETAIL,<timestamp>,CTGGA0815,Task 22 : Catalog
                                (<serveraddress>) for
                                <serveraddress> completed with
                                status PARTIAL
  
  In the virgo log, the related message reports a duplicate key
  issue :
  
  [<timestamp>] ERROR .. Failed to persist profile association
                         changes
    com.syncsort.dp.xsb.persistence.dao.XSBDuplicateRecord
        Exception:
    org.springframework.dao.DuplicateKeyException:
    { "serverUsed" : "localhost:27018" ,
      "ok" : 1 ,
      "n" : 0 ,
      "err" : "E11000 duplicate key error collection:
               ECDB_master.APPLICATION_OptionAssociationDTO_
                 VERSION
               index: _id_ dup key:
               { : ObjectId('<objectID>') }" ,
      "code" : 11000};
     nested exception is com.mongodb.MongoException$DuplicateKey:
     { "serverUsed" : "localhost:27018" ,
       "ok" : 1 ,
       "n" : 0 ,
       "err" : "E11000 duplicate key error collection:
                ECDB_master.APPLICATION_OptionAssociationDTO_
                  VERSION
                index: _id_ dup key:
                { : ObjectId('<objectID>') }" ,
       "code" : 11000}
    at ...
  
  This will be seen when existing SLA option changes are
  incorrectly processed as new SLA options instead of updates to
  existing options by IBM Spectrum Protect Plus.
  
  IBM Spectrum Protect Plus Versions Affected:
  IBM Spectrum Protect Plus 10.1.x
  
  Initial Impact: Medium
  
  Additional Keywords: SPP, SPPLUS, TS004811136, inventory,
                       duplicate key
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus levels 10.1.x.                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply the fixing level when available. This problem is       *
  * projected to be fixed in IBM Spectrum Protect Plus level     *
  * 10.1.8. Note that this is subject to change at the           *
  * discretion of IBM.                                           *
  ****************************************************************
  

Problem conclusion

• Duplicate association entries (options and SLAs) can no longer
  be added to the catalog. Instead, if an association entry is
  added to the catalog, it is treated as an update and a duplicate
  entry is no longer added.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels