IT36011: CTGGA2329,BACKUP FAILED FOR INSTANCE XXXXXXXXXX DURING AD-HOC FILE SYSTEM BACKUP OF MULTIPLE VM GUESTS.

APAR status

• Closed as program error.

Error description

• When running a Ad-Hoc job for File System backup and you select
  multiple VM guests, the job will fail with messages
  similar to
  the following in the JobLog:
  
  CTGGA2329,Backup failed for
  instance xxxxxxxxxx:Task
  
  java.util.concurrent.FutureTask@243b339a rejected from
  
  java.util.concurrent.ThreadPoolExecutor@10ace8e2[Terminated
  
  pool size = 0 active threads = 0 queued tasks = 0 completed
  tasks = 2]
  
  | MDVREGR 10.1.7 5737SPLUS
  
  IBM Spectrum Protect
  Plus Versions Affected:
  IBM Spectrum Protect Plus
  10.1.7
  
  Initial Impact: Medium
  
  Additional Keywords: SPP,
  SPPlus, TS004968708 vm guests multiple
  

Local fix

• Run File System backups one VM guest at a time.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.7.                      *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply the fixing level when available. This problem is       *
  * projected to be fixed in IBM Spectrum Protect Plus level     *
  * 10.1.8. Note that this is subject to change at the           *
  * discretion of IBM.                                           *
  ****************************************************************
  

Problem conclusion

• File system backups will now complete successfully even if
  multiple file systems from the same server are part of the same
  backup.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels