APAR status
Closed as program error.
Error description
On Spectrum Protect Plus GUI, if we give a relative path in "Tools working folder on Linux guest" in Global Preferences, it will cause the application server inventory job to fail. The following message found in the job log: #CTGGA0790,Failed to complete (xx.xx.xx.xx) inventorying. and if we do the test of registery of the application server, we see the following message in Remote Agent Execute Test on GUI: #Remote agent test and configure failed for application. #Failed to retrieve output.json from xxx.xxx.xxx.xx.e=2: No such file IBM Spectrum Protect Plus Versions Affected: 10.1.x Initial Impact:: Medium
Local fix
Use a absolute path or use the default value in "Tools working folder on Linux guest".
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.5, 10.1.6 and 10.1.7 * * * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description. * **************************************************************** * RECOMMENDATION: * * Apply the fixing level when available. This problem is * * currently projected to be fixed in IBM Spectrum Protect Plus * * level 10.1.8. Note that this is subject to change at the * * discretion of IBM. * * * ****************************************************************
Problem conclusion
The user will not be allowed to enter an invalid path for the agent working folder. Also added support to specify home folder as the working folder.
Temporary fix
Comments
APAR Information
APAR number
IT35937
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A17
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-02-17
Closed date
2021-03-22
Last modified date
2021-03-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A17","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
31 January 2024