IBM Support

IT35909: DATAPOWER MIGHT RESTART DUE TO LOCK ISSUE

A fix is available

Fix packs for DataPower Gateway version 2018.4.1

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • DataPower might experience watchdog restart unexpectedly. The
underlying issue is due to threads hanging on a lock.

Local fix

  • 



Problem summary


    

  • When preforming publishes of APIC Gateway Services which contain
User Defined Policies the system may encounter a halt in the
commit of this service resulting in a watchdog.

    



Problem conclusion


    

  • Resolve the hault associated with the User Defined Policies
preventing any delay which can trigger a watchdog.

Fixed In: 2018.4.1.16 10.0.1.3

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT35909
    • 

  • Reported component name
    DATAPOWER
    • 

  • Reported component ID
    DP1234567
    • 

  • Reported release
    18X
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2021-02-15
    • 

  • Closed date
    2021-03-29
    • 

  • Last modified date
    2021-03-31
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    DATAPOWER
    • 

  • Fixed component ID
    DP1234567
    • 



Applicable component levels


    

  • R18X  PSY
       UP
    • 

  • RA0X  PSY
       UP
    • 








      
              
                            

              

              [{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateways"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"18X"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            29 August 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
Page Feedback