IBM Support

IT35745: THE STATUS OF SOME BACKUP JOBS SOMETIMES SHOWS NON-DISPLAYABLE CHARACTERS IN BROWSERS THAT DISPLAY PAGES IN JAPANESE

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APAR status

  • Closed as program error.

Error description

  • In a Japanese language setting browser, the status of some
    backup jobs sometimes show non-displayable characters (i.e.
    symbol characters) under SLA Policy Status. The non-displayable
    characters are remained the same even refreshing the view,
    clearing cache or switching to another browser.
    
    Versions
    affected: 10.1.*
    

Local fix

  • switch browser setting to English
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus levels 10.1.x.                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply the fixing level when available. This problem is       *
    * projected to be fixed in IBM Spectrum Protect Plus levels    *
    * 10.1.7 ifix2 and 10.1.8. Note that this is subject to change *
    * at the discretion of IBM.                                    *
    ****************************************************************
    

Problem conclusion

  • Synchronization was added to the translation framework to ensure
    that race conditions could not occur when translating multiple
    strings (to be displayed in the job session list) at the same
    time.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT35745

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A16

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-01-30

  • Closed date

    2021-03-24

  • Last modified date

    2021-03-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A16","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
31 January 2024