APAR status
Closed as program error.
Error description
When using IBM Spectrum Protect for Virtual Environments - Data Protection for VMware version 8.1.11.0 the Spectrum Protect plug-in for the VMware vSphere Client GUI does not reflect the real-time progress of a backup or restore in its progress bar. The progress bar remains at 0 percent until the operation concludes, then it changes to 100 percent. . ======================= Diagnosing the issue: . In an IBM Spectrum Protect Client service and vddk trivia trace the visdkGetTaskStatus() messages tell us that the progress bar is running, but there are no progress numbers seen: . [date] [time] [012345] [6789] : ..\..\common\vm\vmvisdk.cpp(10967): visdkGetTaskStatus(): info objects found 1 [date] [time] [012345] [6789] : ..\..\common\vm\vmvisdk.cpp(10976): visdkGetTaskStatus(): property 1 [date] [time] [012345] [6789] : ..\..\common\vm\vmvisdk.cpp(11055): visdkGetTaskStatus(): TaskInfoState = 'ns2__TaskInfoState__queued' . . ======================= Affected product versions: IBM Spectrum Protect for Virtual Environments - Data Protection for VMware version 8.1.11.0 on Windows and Linux . . ======================= Initial Impact: Low . . ======================= Additional Keywords: tsm tsmve TS004612362 | MDVREGR 8.1.11.0 5725TVEVM |
Local fix
None. Contact IBM support.
Problem summary
**************************************************************** * USERS AFFECTED: * * Data Protection for VMware 8.1.11 running on Windows and * * Linux platforms. * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * This issue is projected to be fixed in the Data Protection * * for VMware version 8.1.12 on Windows and Linux platforms.. * * Note that this is subject to change at the discretion of * * IBM. * ****************************************************************
Problem conclusion
Now VMware vSphere plug-in progress bar displays the percentage of done work correctly.
Temporary fix
Comments
APAR Information
APAR number
IT35711
Reported component name
TSM FOR VE DP V
Reported component ID
5725TVEVM
Reported release
81W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-01-27
Closed date
2021-02-24
Last modified date
2021-02-24
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM FOR VE DP V
Fixed component ID
5725TVEVM
Applicable component levels
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SS8TDQ","label":"Tivoli Storage Manager for Virtual Environments"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81W"}]
Document Information
Modified date:
26 February 2021