APAR status
Closed as program error.
Error description
When the user performs the operation below: 1. Click on "Manage SSL certificates" from the top right corner in the User menu. 2. Select .crt file & upload both for HTTPS and LDAP. The above operation fails with an error: "A problem occurred while executing the requested operation. Could not process certificate. Please check the certificate is correct."
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.7. * **************************************************************** * PROBLEM DESCRIPTION: * * See Error Description * **************************************************************** * RECOMMENDATION: * * Apply the fixing level when available. This problem is * * currently projected to be fixed in IBM Spectrum Protect Plus * * levels 10.1.7 ifix2 and 10.1.8. Note that this is subject to * * change at the discretion of IBM. * ****************************************************************
Problem conclusion
This issue appeared during the uploading of SSL certificates because the user was required to have sudo privileges. With the code fix, the user is able to upload SSL certificates successfully without the need to access sudo privileges.
Temporary fix
Comments
APAR Information
APAR number
IT35675
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A17
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2021-01-22
Closed date
2021-02-09
Last modified date
2021-02-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A17","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
31 January 2024