IT35666: ORACLE BACKUP REPORTS RETURN CODE 255 ERROR WHEN TRYING TO DELETE THE BACKUP COPY OF CONTROL FILE AT <DISKGROUP> FOLDER

APAR status

• Closed as program error.

Error description

• Oracle backup is successful with status as COMPLETED. However,
  job log shows return code 255 error when trying to delete the
  backup copy of control file at <DISKGROUP> folder.
  
  ERROR,1609128929864,<date time + timezone>,2,,[sql-server]
  Return code 255: sudo -n -u 'oracle'
  /u01/oracle/grid/11.2.0.4/grid_home/bin/asmcmd rm -rf
  '+DATA/spp_<sql-instance>_SPP_BACKUP_xxxx.ctl'
  
  IBM Spectrum Protect Plug Oracle agent creates a backup copy of
  the controlfile at <DISKGROUP>/<filename>, then copies it to
  /tmp/<filename> using asmcmd. After that Oracle agent copies
  from /tmp/<filename> to /mnt/spp/<backupPath>/. All the copies
  are successful, but later when trying to remove the first copy
  created at <DISKGROUP>/filename using asmcmd, the remove
  operation is successful but it returns a non-zero code, so this
  causes a warning/error to be displayed in the job log. Despite
  the error, the job does complete successfully. Return code 255
  means an external user error, but in this case Oracle agent
  invokes the command correctly and manages to remove the file.
  It is just a error display issue without causing any problem.
  
  Versions affected: 10.1.*
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus levels 10.1.x.                     *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See Error Description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply the fixing level when available. This problem is       *
  * currently projected to be fixed in IBM Spectrum Protect Plus *
  * level 10.1.8. Note that this is subject to change at the     *
  * discretion of IBM.                                           *
  *                                                              *
  ****************************************************************
  

Problem conclusion

• The backup job will complete without error messages about
  deleting temporary control file.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels