IBM Support

IT35502: LICENSE REPORT DISPLAYS "NAN" FOR "TOTAL NUMBER OF VMS" IF THE NUMBER OF VMS IS GREATER THAN 1000

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APAR status

  • Closed as program error.

Error description

  • IBM Spectrum Protect Plus license reports show "NaN" for "Total
    Number of VMs" instead of the correct number of VMs. This
    problem occurs if the number of protected virtual machines is
    greater than 1000.
    
    Versions affected: 10.1.*
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.x                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply the fixing level when available. This problem is       *
    * currently projected to be fixed in IBM Spectrum Protect Plus *
    * level 10.1.7 ifix2 and 10.1.8. Note that this is subject to  *
    * change at the discretion of IBM.                             *
    ****************************************************************
    

Problem conclusion

  • The way of counting virtual machines in the License report has
    been fixed, The values now display the correct number of VMs in
    the "Virtual Machine Protection" table even if the number of
    machines is greater than 1000.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT35502

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A16

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-01-12

  • Closed date

    2021-02-09

  • Last modified date

    2021-02-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A16","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
31 January 2024