APAR status
Closed as program error.
Error description
DETAIL OF PROBLEM : Storage Insights and Spectrum Control are counting backend storage as non-virtualized and unmanaged because it is unable to correlate it with the Virtualizer it is connected to. Specifically in this case the SVC device has V7000 backend storage device which is connected via NPIV FC ports that is not correctly correlated to the SVC virtualizer and causing the backend device to be seen as unmanaged Controller. Storage Insights and Spectrum Control should report the missing correlation of virtualizer to backend subsystems when they are connected through FC NPIV ports Currently Spectrum Control and Storage Insights do not support use of NPIV FC ports. ____________________________________________________ The defect is against component: 5608TPCSI Server/Manager build/release: 5.4.1 Problem as described by customer: Managed capacity is showing as much higher than expected and raised concern of being charged for falsely reported capacity. Initial customer impact (low/med/high): low
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Control & Storage Insights users monitoring * * backend storage connected via NPIV FC ports * **************************************************************** * PROBLEM DESCRIPTION: * * Storage Insights and Spectrum Control are counting backend * * storage as non-virtualized and unmanaged because it is * * unable * * to correlate it with the Virtualizer it is connected to. * * * * Specifically in this case the SVC device has V7000 backend * * storage device which is connected via NPIV FC ports that is * * not * * correctly correlated to the SVC virtualizer and causing the * * backend device to be seen as unmanaged Controller. * * * * Storage Insights and Spectrum Control should report the * * missing * * correlation of virtualizer to backend subsystems when they * * are * * connected through FC NPIV ports * * * * Currently Spectrum Control and Storage Insights do not * * support use of NPIV FC ports. * * * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 1Q21 [ 5.4.1-IBM-SI-Patch ] IBM Storage Insights 1Q21 [ 54X-IBM-SI ] ( release target 1Q 2021 / March ) IBM Spectrum Control 5.4.3 [ 5.4.3-IBM-SC ] ( release target 2Q 2021 / May ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT35391
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
541
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-12-30
Closed date
2021-03-24
Last modified date
2021-03-24
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"541"}]
Document Information
Modified date:
08 February 2022