IT35018: GLOBAL PREFERENCE FOR IBM SPECTRUM PROTECT PLUS HOST IP ADDRESS NOT HONORED FOR VADP CONNECTIVITY

APAR status

• Closed as program error.

Error description

• When the IBM Spectrum Protect Plus host has multiple possible IP
  addresses to use, the IP address selected for this host in the
  Global Preferences GUI panel, which is available starting with
  version 10.1.6, is not used when registering/updating remote
  VADP hosts.
  
  Upon registration or update, the IBM Spectrum Protect Plus host
  IP address that will be configured in the VADP as seen for the
  parameter 'RMQ_SERVER_HOST' in the file
  '/opt/IBM/SPP/config/remote.environment' will be:
  
  - the one returned by DNS for the Spectrum Protect Plus host
  or
  - the first IP of the the Spectrum Protect Plus host as seen
    with the linux command 'ifconfig'
  
  IBM Spectrum Protect Plus Versions Affected:
  IBM Spectrum Protect Plus 10.1.6
  
  Initial Impact: Low
  
  Additional Keywords: SPP, SPPLUS, TS004339140, IP
  

Local fix

• Update DNS to return the desired Spectrum Protect Plus host IP.
  
  or
  
  Act at OS level to change the Spectrum Protect Plus host IP
  addresses priorities to the one desired.
  
  or
  
  1. Run the following command as root or sudo on the Spectrum
     Protect Plus host :
       sudo  sed -i '12 a
  Environment=RMQ_SERVER_HOST=<Desired_SPP_Host_IP>'
  /etc/systemd/system/multi-user.target.wants/virgo.service
  2. The reload the following service :
       sudo systemctl daemon-reload
  3. Then restart virgo :
       systemctl restart virgo
  4. Push install/update the vADP in the GUI to update the vADP
     configuration to use the new IP.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus levels 10.1.6 and 10.1.7.          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply the fixing level when available. This problem is       *
  * projected to be fixed in IBM Spectrum Protect Plus level     *
  * 10.1.8. Note that this is subject to change at the           *
  * discretion of IBM.                                           *
  ****************************************************************
  

Problem conclusion

• For level 10.1.8 a change was made to ensure the reach-ability
  of existing VADPs that is backward compatible.
  
  For levels 10.1.6 and 10.1.7 the information for setting the IBM
  Spectrum Protect Plus IP address for VADP proxies has been
  documented and will be published in the IBM Spectrum Protect
  Plus Installation and User's Guide.
  
  - The information will be located in the topic titled: Creating
  VADP proxies and can be found at the following location:
  
  https://www.ibm.com/support/knowledgecenter/en/SSNQFQ_10.1.6/spp
  /t_spp_vadp_proxy_create.html
  
  https://www.ibm.com/support/knowledgecenter/en/SSNQFQ_10.1.7/spp
  /t_spp_vadp_proxy_create.html
  
  - A note has also been added to the Global Preference topic for
  setting the IP address used for VADP proxies. The information
  will be located at the following locations:
  
  https://www.ibm.com/support/knowledgecenter/en/SSNQFQ_10.1.6/spp
  /t_spp_cfg_glbl_prefs.html
  
  https://www.ibm.com/support/knowledgecenter/en/SSNQFQ_10.1.7/spp
  /t_spp_cfg_glbl_prefs.html
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels