IT34806: CHANGING FILE INDEXING PORT IN GLOBAL PREFERENCES IS NOT HONORED

APAR status

• Closed as program error.

Error description

• Changing the file indexing port from the default 5985 is not
  honored by the
  IBM Spectrum Protect Plus agent.
  
  Example:
  After changing the port to 5986 the agent will fail with the
  following in the Job log:
  
  CTGGA0074,Protected vm: MYSERVER
  proxy:myproxy.ibm.com host:myhost.ibm.com
  vsnap:myvsnap.ibm.com/spp_1084_2266_174c16e291d__group0_20_
  transport:[hotadd] [volume:MYIBMVOL ]
  CTGGA0100,Collecting
  details of vms and volumes
  CTGGA2262,Failed to connect to the
  remote host 1.2.3.4. e= java.lang.Exception: Unable to deliver
  file c:\ProgramData\SPP\staging\sppagent.exe on guest. Error
  Connection timed out - Connection timed out - connect(2)
  (1.2.3.4:5986) (Errno::ETIMEDOUT)
  CTGGA0490,File catalog
  Discovery failed for Vm(MYSERVER). Failed to connect to the
  remote host 1.2.3.4. e=java.lang.Exception: Unable to deliver
  file c:\ProgramData\SPP\staging\sppagent.exe on guest. Error
  Connection timed out - Connection timed out - connect(2)
  (1.2.3.4:5986) (Errno::ETIMEDOUT)
  CTGGA0101,Inventorying
  protected objects
  CTGGA0420,Catalog file discovery results
  failed. Server MYSERVER file discovery result unavailable for
  cataloging.
  CTGGA0489,File Catalog completed with status :::
  FAILED
  
  Versions affected: 10.1.x
  
  Keywords: TS004213251
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.0, 10.1.1, 10.1.2,      *
  * 10.1.3, 10.1.4, 10.1.5 and 10.1.6                            *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply the fixing level when available. This problem is       *
  * currently projected to be fixed in IBM Spectrum Protect Plus *
  * level 10.1.7. Note that this is subject to change at the     *
  * discretion of IBM.                                           *
  ****************************************************************
  

Problem conclusion

• The problem has been fixed so the remote host can connect so
  file indexing will work properly.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels