IBM Support

IT34563: IN IBM STORAGE INSIGHTS THE BACKEND SUBSYSTEMS ARE NOT DISPLAYEDCORRECTLY

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APAR status

  • Closed as program error.

Error description

  • For a SVC storage, when there are multiple backend controllers
    that are not belonging to subsystems monitored in IBM Storage
    Insights, then only one backend subsystem is displayed in the
    subsystem L3 panel.
    They are all persisted in the database but are not displayed.
    The fix of this APAR will adjust this situation so that every
    backend controller found during probe (for subsystems that are
    not already monitored) are displayed.
    It remains the condition that the backend subsystem should have
    volumes mapped to the SVC Mdisks.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Storage Insights users monitoring SVC storage which has  *
    * multiple backend storage devices                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * For a SVC storage, when there are multiple backend           *
    * controllers                                                  *
    * that are not belonging to subsystems monitored in IBM        *
    * Storage                                                      *
    * Insights, then only one backend subsystem is displayed in    *
    * the                                                          *
    * subsystem L3 panel.                                          *
    *                                                              *
    * They are all persisted in the database but are not           *
    * displayed.                                                   *
    * The fix of this APAR will adjust this situation so that      *
    * every                                                        *
    * backend controller found during probe (for subsystems that   *
    *  are not already monitored) are displayed.                   *
    *                                                              *
    * It remains the condition that the backend subsystem should   *
    * have volumes mapped to the SVC Mdisks.                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Storage Insights 1Q21   [ 5.4.2-IBM-SI-Patch ]
    
    ( release target 1Q 2021 / February )
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT34563

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    540

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-10-16

  • Closed date

    2020-11-16

  • Last modified date

    2021-02-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STORAGE INSIGHT

  • Fixed component ID

    5608TPCSI

Applicable component levels

[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"540"}]

Document Information

Modified date:
08 February 2022