APAR status
Closed as program error.
Error description
When the VADP proxy is pushed from the IBM Spectrum Protect Plus server to an external host using the root user, and this root user does not have 'sudo' privileges, the installation of the VADP proxy fails on this remote host. The installation script does however not report an error and the installation seems to complete successful. The VADP proxy is not started on the remote host and does not report a status back to the IBM Spectrum Protect Plus server. Virgo log shows the following when the issue is seen: [Timestamp] INFO http-nio-8082-exec-127 com.catalogic.ecx.ftp.SshFtpImpl File download failed on host(VADP proxy host). Error({}) com.jcraft.jsch.SftpException: No such file IBM Spectrum Protect Plus Versions Affected: IBM Spectrum Protect Plus 10.1.x Initial Impact: Medium Additional Keywords: SPP, SPPlus, TS003746120
Local fix
Enable sudo for the root user on the host where the VADP proxy is installed on and try to install the VADP proxy again.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.6. * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed IBM Spectrum Protect Plus level * * 10.1.7. * * Note that this is subject to change at the discretion of * * IBM. * ****************************************************************
Problem conclusion
VADP proxy installation no longer fails because sudo was removed from VADP scripts when executing as root.
Temporary fix
Comments
APAR Information
APAR number
IT34244
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A16
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-09-17
Closed date
2020-11-19
Last modified date
2020-11-19
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A16","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
31 January 2024