IT34181: MESSAGE "COULD NOT FIND NONE IN PATH /VSNAP/VPOOL<X>/FS<YY>/<FOLDER<Z>>/<VMNAME WITH SPACES>"

APAR status

• Closed as program error.

Error description

• When processing VMware guests having a name that includes
  spaces, IBM Spectrum Protect Plus backup job will display the
  following type of messages in the virgo log (in path
  /opt/virgo/serviceability/logs/log.log) and vSnap log (in path
  /opt/vsnap/log) :
  
  Let's assume the guest name is as follows :
  'VMname with spaces'
  
  The virgo log will be similar to
  :
  
  [<timestamp>] INFO .. Vsnap Call https://SRV01196:8900/api/vo
  lume/121/path?path=<folder<z>>/VMname with spaces method
  GET
  [<timestamp>] INFO .. {"error":{"message":"Could not find
  None in path /vsnap/vpool<x>/fs<yy>/<folder<z>>/VMname with
  spaces","type":"IncorrectParameterError"}}
  [<timestamp>] INFO
  .. reason : {"error":{"message":"Could not find None in path
  /vsnap/vpool<x>/fs<yy>/<folder<z>>/VMname with
  spaces","type":"IncorrectParameterError"}}
  [<timestamp>] INFO
  .. reason : {"message":"Could not find None in path
  /vsnap/vpool<x>/fs<yy>/<folder<z>>/VMname with
  spaces","type":"IncorrectParameterError"} message :"Could not
  find None in path /vsnap/vpool<x>/fs<yy>/<folder<z>>/VMname
  with spaces"type :"IncorrectParameterError"
  [<timestamp>] INFO
  .. vsnap storage object get exception : com.catalogic.ecx.servic
  eprovider.common.storage.exception.StorageGenericException:
  message :"Could not find None in path
  /vsnap/vpool<x>/fs<yy>/<folder<z>>/VMname with spaces"type
  :"IncorrectParameterError"
  [<timestamp>] INFO .. Unable Get
  backup folder path message :"Could not find None in path
  /vsnap/vpool<x>/fs<yy>/<folder<z>>/VMname with spaces"type
  :"IncorrectParameterError"
  
  The vSnap log will be similar to :
  
  
  [<timestamp>] INFO pid-28562 vsnap.api API request started:
  GET /volume/121/path?path=<folder<z>>/VMname with spaces |
  Body: None
  [<timestamp>] WARNING pid-28562 vsnap.linux.system
  Return code 1: find /vsnap/vpool<x>/fs<yy>/<folder<z>>/VMname
  with spaces -printf '%y %P'
  [<timestamp>] WARNING pid-28562
  vsnap.linux.system Ouput: ['find:
  /vsnap/vpool<x>/fs<yy>/<folder<z>>/VMname: No such file or
  directory', 'find: with: No such file or directory', 'find:
  spaces: No such file or directory']
  [<timestamp>] ERROR
  pid-28562 vsnap.linux.system Command failed: find:
  /vsnap/vpool<x>/fs<yy>/<folder<z>>/VMname: No such file or
  directory', 'find: with: No such file or directory', 'find:
  spaces: No such file or directory']
  [<timestamp>] ERROR
  pid-28562 vsnap.api Traceback (most recent call last):
   File
  "/src/workspace/vsnap/linux/system.py", line 235, in
  get_file_paths
   File "/src/workspace/vsnap/linux/system.py",
  line 456, in
  run_shell_command
  vsnap.common.errors.CommandFailureError:
  Command failed: find:
  /vsnap/vpool<x>/fs<yy>/<folder<z>>/VMname: No such file or
  directory', 'find: with: No such file or directory', 'find:
  spaces: No such file or directory']
  During handling of the
  above exception, another exception occurred:
  Traceback (most
  recent call last):
   File
  "/opt/vsnap/venv/lib64/python3.6/site-packages/flask/app.py",
  line 1950, in full_dispatch_request
   rv =
  self.dispatch_request()
   File
  "/opt/vsnap/venv/lib64/python3.6/site-packages/flask/app.py",
  line 1936, in dispatch_request
   return
  self.view_functions[rule.endpoint](**req.view_args)
   File
  "/src/workspace/vsnap/api/core/common.py", line 69, in
  decorated
   File "/src/workspace/vsnap/api/rest.py", line 384,
  in api_volume_get_path_info
   File
  "/src/workspace/vsnap/core.py", line 1316, in
  volume_path_info_get
   File
  "/src/workspace/vsnap/linux/system.py", line 247, in
  get_file_paths
  vsnap.common.errors.IncorrectParameterError:
  Could not find None in path
  /vsnap/vpool<x>/fs<yy>/<folder<z>>/VMname with
  spaces
  [<timestamp>] ERROR pid-28562 vsnap.api API request
  failed with internal server error
  
  The above errors do not
  prevent the completion of the affected guests backups.
  The
  responsible vSnap API is only used for collecting some path
  information to be cataloged for reporting purposes.
  
  IBM
  Spectrum Protect Plus Versions Affected:
  IBM Spectrum Protect
  Plus 10.1.5 and 10.1.6
  
  Initial Impact: Medium
  
  Additional
  Keywords: SPP, SPPLUS, TS004165143, blank, whitespace, space
  

Local fix

• Rename the VMware guest without spaces.
  For example replacing
  the spaces with underscores '_'.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus leve 10.1.5 and 10.1.6.            *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply the fixing level when available. This problem is       *
  * currently projected to be fixed IBM Spectrum Protect Plus    *
  * level 10.1.7.                                                *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• In the API call for retrieving path information, vSnap did not
  handle space characters in the path name while invoking certain
  OS commands. The problem has been resolved by updating the vSnap
  code to handle spaces correctly.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels