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IT34169: OFFLOAD BACKUP TO ICOS WORM-ENABLED BUCKET FAILS WITH CLOUDPROVIDEREXISTSEXCEPTION

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APAR status

  • Closed as program error.

Error description

  • IBM Cloud Object Storage (ICOS) is configured with ICOS as
    provider and a bucket which has WORM policy is selected.
    Offload backup to ICOS WORM-enabled bucket fails with
    "CloudProviderExistsException: Cloud provider with the name
    <cos-worm-bucket> already exists!" in virgo log.
    
    Versions affected: 10.1.6.*
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.6                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in IBM Spectrum Protect Plus level     *
    * 10.1.7.                                                      *
    ****************************************************************
    

Problem conclusion

  • IBM Spectrum Protect Plus performs checks to prevent the same
    cloud endpoint from being registered multiple times. In case of
    an ICOS endpoint that has WORM enabled, the endpoint
    registration info contains a flag to indicate that the bucket
    has WORM enabled. A faulty check for duplicate registration
    triggered an error while the existing registration was being
    updated to set this flag. The problem has been resolved by
    fixing the code that performs the duplicate registration check.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT34169

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A16

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-09-10

  • Closed date

    2020-10-07

  • Last modified date

    2020-10-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A16","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
31 January 2024