IT34144: THIRD PARTY PROVIDER REQUIRES TOKEN MANAGER TO BE UP

Fix packs for DataPower Gateway version 10.0.x

APAR status

• Closed as program error.

Error description

• Currently, Third Party Provider object is requiring Token
  Manager object to be up. If the token manager is down, Third
  Party Provider will also be in down state with Token
  Management dependency as the stated cause.
  Third Party Provider's caching status can be ANY.
  

Local fix

• After disabling the OAuth security token manager, the OAuth
  provider is down, perform the steps below in the oauth provider
  settings page:
  1- switch the 'Cache type' to 'Protocol'
  2- disable token management
  3- switch 'Cache type' back to 'No Cache' save
  4- save
  

Problem summary

• If the user selects the Provider type as "Third-party" in the
  OAuth Provider Settings, and the API security token manager is
  in down state, then the OAuth Provider is caused to be also in
  down state which is not correct.
  

Problem conclusion

• Fix is available in 10.0.1.1
  
  For a list of the latest fix packs available, please see:
  http://www-01.ibm.com/support/docview.wss?uid=swg21237631
  

Temporary fix

• For the provider in down state,
  1) switch the "Cache type" to "Protocol"
  2) disable token management
  3) switch the "Cache type" back to "No Cache"
  4) save and apply it.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  DATAPOWER

• Fixed component ID

  DP1234567

Applicable component levels

• R100 PSY

     UP