IT33808: FILE LEVEL RESTORE USING RBAC/LDAP ID RESULTS IN "JAVA.LANG.OUTOFMEMORYERROR: JAVA HEAP SPACE" ERROR

APAR status

• Closed as program error.

Error description

• When attempting to perform a file level restore in the IBM
  Spectrum Protect Plus UI, using an RBAC or LDAP ID results in a
  failure.
  
  The Virgo log shows:
  ERROR http-nio-8082-exec-10
  c.s
  .dp.xsb.api.commons.exception.ExceptionMessageTranslator
  org.spr
  ingframework.web.util.NestedServletException:
  Handler dispatch
  failed; nested exception is
  java.lang.OutOfMemoryError: Java
  heap space
  
  This problem occurs during the search phase of a
  
  file level restore and never actually completes so
  no job log
  is created.
  
  versions affected: 10.1.X
  
  Keywords:TS003795409
  

Local fix

• Use the default "admin" ID created during the install
  of IBM
  Spectrum Protect Plus.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.x                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * see ERROR Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply the fixing level when available. This problem is       *
  * currently projected to be fixed in IBM Spectrum Protect Plus *
  * level 10.1.8 patch1 and 10.1.9.                              *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• Search criteria scope in Lucene for file restore level was
  different for a LDAP user and a regular IBM Spectrum Protect
  Plus  user. That might lead to bigger resource usage when
  operations where done by a LDAP user. The search criteria has
  been fixed to be in the same scope as in case of regular user.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels