IT33754: UNDER SPECIFIC CONDITIONS THE WRONG LOG MAY OPEN FROM ALERT MENUIN THE SPP DASHBOARD

APAR status

• Closed as program error.

Error description

• At the Spectrum Protect Plus Web GUI, open 'Alerts' -> select
  specific alert by pushing -> 'View log' button - a different
  log will open.
  Please note - the problem can be recreated only if the alert is
  selected from the Dashboard and if Job history is set to '30
  days' or 'Last 6 month'.
  
  1- Open Spectrum Protect Plus GUI in browser window.
  2- Go to 'Jobs and Operations' -> 'Job History' -> select 'Job
  history period': Last 30 days'.
  3- Go to Dashboard -> open 'Alerts' at the top right corner
  (bell) -> select 'old' alert -> push 'View log''.
  4- Screen changes back to 'Jobs and Operations' page and a
  different log will be opened.
  
  IBM Spectrum Protect Versions Affected:
  IBM Spectrum Protect Plus 10.1.x
  
  Initial Impact: Low
  
  Additional Keywords: SPP, SPPLUS, TS003681940, Log, Job History
  

Local fix

• The log can be seen by going through the menu "Jobs and
  Operations" => tab "Job History" => "Search by name" or scroll
  to find it.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.5 and 10.1.6.           *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply the fixing level when available. This problem is       *
  * currently projected to be fixed in IBM Spectrum Protect Plus *
  * level 10.1.7. Note that this is subject to change at the     *
  * discretion of IBM.                                           *
  ****************************************************************
  

Problem conclusion

• IBM Spectrum Protect Plus alerts have been fixed to open the
  correct job log when selected.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• GUI
  

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels