IT33656: CTGGE0069 FAILED TO CONNECT TO THE SQL INSTANCE WITH THE ODBC DRIVER

APAR status

• Closed as program error.

Error description

• A connection attempt to the SQL server instance - for example
  when performing an inventory - might trigger the following
  message seen in the job log :
  CTGGE0069,[<SQLServerIP>] Failed
  to connect to the SQL instance: error [ExecSQLStatement:
  SQLDriverConnect to [<SQLInstanceName>] failed
  error[[<vendor>][<ODBC Driver Name>]Missing system name needed
  for connection.] return code (0)]When that happens the
  operation fails.
  This message is seen when there are multiple
  ODBC drivers installed on the SQL server and they are not
  filtered correctly by Spectrum Protect Plus.
  
  Spectrum Protect
  Plus Versions Affected:
  Spectrum Protect Plus 10.1.5 and
  10.1.6
  
  | MDVREGR 10.1.5 5737SPLUS |
  
  Initial Impact:
  High
  
  Additional Keywords: TS003731974, ODBC, driver,
  inventory, backup
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.5 and 10.1.6            *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in Spectrum Protect Plus 10.1.6 ifix2  *
  * and 10.1.7. Note that this is subject to change at the       *
  * discretion of IBM                                            *
  ****************************************************************
  

Problem conclusion

• Updated the code to select the proper ODBC driver for connecting
  to SQL instance.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels