IT33320: "RPM -E" TIVSM-BA COMMAND LEAVES THE EXISTING DSMCAD PROCESS(ES)UP & RUNNING.

APAR status

• Closed as program error.

Error description

• Backup/Archive client on Linux platform can leave dsmcad
  process(es) running
  after "rpm -e" is issued to remove the BA client package.
  
  
  For example, in the following scenario:
  
  1) start a dsmcad process using either "service dsmcad start" or
  "systemctl start dsmcad" on Linux:
  # service dsmcad start
  
  2) make sure the dsmcad service is up and running:
  # ps -ef | grep dsm
  root      63174      1  3 22:40 ?        00:00:00
  /opt/tivoli/tsm/client/ba/bin/dsmcad
  
  3) uninstall the BA client:
  # rpm -e TIVsm-BA-8.1.9-0
  
  4) make sure the dsmcad service is stopped:
  # ps -ef | grep dsm
  root      63174      1  3 22:40 ?        00:00:00
  /opt/tivoli/tsm/client/ba/bin/dsmcad
  
  Expected result:
  - the dsmcad service is stopped
  
  Actual result:
  - the dsmcad service is still up & running:
  # service dsmcad status
  Checking dsmcad:
  running
  # ps -ef | grep dsm
  root      63174      1  3 22:40 ?        00:00:00
  /opt/tivoli/tsm/client/ba/bin/dsmcad
  
  This issue has been seen after backup/archive client was
  upgraded by automatic client deployment method.
  
  
  
  IBM Spectrum Protect Versions Affected:
  Spectrum Protect client 7.1.x and 8.1.x on all supported Linux
  platforms
  
  
  Initial Impact:
  Medium
  
  
  Additional Keywords:
  Spectrum Protect; TS003667294 ; rpm, remove auto deployment
  

Local fix

• Stop and restart dsmcad, so that dsmcad runs as new
  version, if client is upgraded afterwards.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Backup-archive client versions 7.1 on the all Linux, AIX, HP *
  * and Solaris platforms and 8.1 running on the all Linux and   *
  * AIX platforms                                                *
  *                                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 7.1.8.10 and 8.1.11. Note     *
  * that this is subject to change at the discretion of IBM.     *
  *                                                              *
  *                                                              *
  ****************************************************************
  

Problem conclusion

• Spectrum Protect client acceptor daemon was not stopped during
  Spectrum Protect client uninstall.
  Pre-uninstall script for the affected platforms was fixed to
  stop the service during the uninstall process.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• install
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels