IBM Support

IT33178: KUBERNETES BACKUP SUPPORT INSTALLER DOES NOT UPGRADE 10.1.5 TO 10.1.6

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APAR status

  • Closed as program error.

Error description

  • Running ./baas_install.sh -u results in the following error
    
    ERROR: Product upgrade of release baas to version 10.1.6 in
    namespace >>baas<< failed
    

Local fix

  • Uninstall the previous version and install version 10.1.6
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus Kubernetes Backup Support 10.1.6   *
    * installer.                                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed IBM Spectrum Protect Plus level 10.1.6 *
    * ifix2 and 10.1.7. Note that this is subject to change at the *
    * discretion of IBM.                                           *
    ****************************************************************
    

Problem conclusion

  • The install script in  IBM Spectrum Protect Plus Kubernetes
    Backup Support 10.1.6 now checks what the current version is
    before trying to upgrade. If the version found is 10.1.5,
    upgrade will not occur and an error message will be shown to
    indicate that upgrades from 10.1.5 to 10.1.6 are not supported.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT33178

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A16

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-06-12

  • Closed date

    2020-07-29

  • Last modified date

    2020-07-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • Install  script
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A16","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
31 January 2024