APAR status
Closed as program error.
Error description
When updating IBM Spectrum Protect Plus in the admin console, the process attempts to download items from fonts.google.apis. This causes problems in air gapped environment or environments that do not have access to the internet. This is seen when initially logging into the admin interface. Once this times out, and the hotfix button is clicked, the problem is seen again. Keywords:TS003187770
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus levels 10.1.5 and 10.1.6. * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DISCRIPTION * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is * * currently projected to be fixed in IBM Spectrum Protect Plus * * levels 10.1.6 ifix2 and 10.1.7. Note that this is subject * * to change at the discretion of IBM. * ****************************************************************
Problem conclusion
IBM Spectrum Protect Plus Administrative Console has been fixed to not request fonts from external online sources.
Temporary fix
Comments
APAR Information
APAR number
IT33128
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A15
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-06-09
Closed date
2020-07-30
Last modified date
2020-07-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
admin console
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A15","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
31 January 2024