APAR status
Closed as program error.
Error description
Oracle backup fails if the /mnt is in use on the Oracle server, specifying an alternating mount location also does not work. JobLog will state similar messages: DETAIL,1589505186120,Thu 14 May 2020 21:13:06 EDT,2,CTGGA4132,[xxxnnis] Mounting nfs share xxx.xxx.xxx.xxx:/vsnap/vpool1/fs19 to mount point /mnt/spp/vsnap /vpool1/fs19/1xxx.xxx.xxx.xxx ERROR,1589505186121,Thu 14 May 2020 21:13:06 EDT,2,CTGGA4030,[xxxnnis] Failed to mount share /m nt/spp/vsnap/vpool1/fs19/xxx.xxx.xxx.xxx. DETAIL,1589505186122,T hu 14 May 2020 21:13:06 EDT,2,CTGGA4034,[xxxnnis] Completed mount operation in 1s. 0 volumes/shares mounted successfully and 1 volumes/shares failed ERROR,1589505187341,Thu 14 May 2020 21:13:07 EDT,2,CTGGA2073,[xxxnnis] Failed to perform backup of db instance xxxnnis.xxx.xxxxxxxxx.com / OraDb11g_home3 on application server xxxnnis : Failed to mount backup destination This APAR is taken to change the error message to a properly formatted error message. IBM Spectrum Protect Plus Versions Affected: IBM Spectrum Protect Plus 10.1.5, 10.1.4 Initial Impact: Medium Additional Keywords: SPP, SPPlus, TS003708424
Local fix
Make /mnt available for SPP to mount backup target volume
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.4 and 10.1.5 * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed IBM Spectrum Protect Plus level * * 10.1.5.2218 and 10.1.6. Note that this is subject to change * * at the discretion of IBM. * ****************************************************************
Problem conclusion
Fixed an issue that was causing the failure while using a custom mount point
Temporary fix
Make /mnt available for SPP to mount the backup volume
Comments
APAR Information
APAR number
IT33049
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A15
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-06-02
Closed date
2020-06-08
Last modified date
2020-06-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A15","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
31 January 2024