APAR status
Closed as program error.
Error description
During an IBM Spectrum Protect Plus application backup, it can fail if the appMetadata.json file contains no data or information within the file. The message encountered in the joblog appears as the following: JOBLOG: DETAIL,...,CTGGA2245,SPP log dir: /data/log/guestdeployer/<DATE>/<EPOCH>/<EPOCH>/<HOSTNAME> ERROR,...,[HOSTNAME] Exception caught: err: [c:\ProgramData\SPP\mnt\SPPB_spp_xxx\appMetadata.json(1): expected value] Just prior to the error message, is the path to the application log file that may show additional information in a file called the command.log. Reviewing the command.log file, you see the following: COMMAND.LOG: DEBUG winagent - Command output [Parsing exception: [c:\ProgramData\SPP\mnt\SPPB_spp_xxx\appMetadata.json(1): expected value]] DEBUG winagent- Command output [ERR: [Exception caught: err: [c:\ProgramData\SPP\mnt\SPPB_spp_xxx\appMetadata.json(1): expected value]]] DEBUG winagent - Command output [Creating output format of CAL backup] DEBUG winagent - Command output [Exit [-7]] What you can see is there was an attempt to parse the appMetadata.json file but it failed. At this point, review the contents of the file to determine if the file is valid. There should be content in the file besides spaces. IBM Spectrum Protect Plus Versions Affected: 10.1.x Initial Impact: Low Additional Keywords: TS003613005 SPP ISPP SQL
Local fix
Remove the appMetadata.json file in the location specified. During the next backup the file will be recreated.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.5 and 10.1.6 * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in 10.1.6 ifix2 and 10.1.7. Note that * * this is subject to change at the discretion of IBM * ****************************************************************
Problem conclusion
Fixed an issue with a backup after upgrade from an older version.
Temporary fix
Comments
APAR Information
APAR number
IT33027
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A15
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-05-31
Closed date
2020-08-03
Last modified date
2020-08-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A15","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
31 January 2024