Fixes are available
APAR status
Closed as program error.
Error description
When the DataPower device is unquiesced, the API Gateway Service object will fail to come back up and be left in a down state. This happens because the Gateway Peering objects are not up yet when the API Gateway Service object is trying to come up. Although the Gateway Peering object eventually comes up, the API Gateway Service object stops checking and stays in a down state. The following example demonstrates the state of the objects when experiencing this issue: support@debug1:~# ./status.sh |egrep 'datapower-|apic-gw-service|-peering:' datapo wer-54d799d476-9d46n apic-gw-service: default [down] gateway-peering: gwd [up] datapower-54d799d476-br6qz apic-gw-service: default [down] gateway-peering: gwd [up] datapower-54d799d476-l9d74 apic-gw-service: default [down] gateway-peering: gwd [up]
Local fix
Manually toggle the admin-state of the API Gateway Service object, by disabling then enabling the object.
Problem summary
For DataPower user who uses APIC Gateway Service, after the user quiesces and unquiesce a domain, the state of APIC Gateway Service in that domain doesn't restore to be UP.
Problem conclusion
Fix is available in 2018.4.1.12 and 10.0.0.1 For a list of the latest fix packs available, please see: https://www.ibm.com/support/pages/node/83105
Temporary fix
Manually disable and then enable the APIC Gateway Service object.
Comments
APAR Information
APAR number
IT32934
Reported component name
DATAPOWER
Reported component ID
DP1234567
Reported release
18X
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-05-20
Closed date
2020-06-19
Last modified date
2020-06-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
DATAPOWER
Fixed component ID
DP1234567
Applicable component levels
R100 PSY
UP
R18X PSY
UP
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateways"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"18X"}]
Document Information
Modified date:
27 September 2021