IBM Support

IT32840: CTGGA0470 ERROR DURING VM BACKUP WHEN ONE OR MORE DISKS ARE ASSIGNED TO THE SLA

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When assigning and SLA to one or more disks (VMDK's), not to
    the VM itself, the backup of that VM will fail
    with:
    
    CTGGA0470,Failed to find hypervisor VDSK Hard disk X in
    catalog. This selection has become invalid and will be
    removed.
    
    CTGGA0550,Selected vm(s) count: 0
    CTGGA0169,There are
    no virtual machines to backup
    CTGGA0643,No virtual machines
    found.
    
    Adding the SLA to the VM itself, not selecting
    individual disks, will allow the backup to succeed.
    
    | MDVREGR
    10.1.5.0-TIV_5737SPLUS |
    
    Keywords: TS003473455
    

Local fix

  • Add the SLA to the VM.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.5                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in IBM Spectrum Protect Plus level     *
    * 10.1.5.2218 and 10.1.6.                                      *
    ****************************************************************
    

Problem conclusion

  • Fixed incorrect removal of vdisks from SLA during backup job.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT32840

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A15

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-05-12

  • Closed date

    2020-06-08

  • Last modified date

    2020-06-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A15","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
31 January 2024