IBM Support

IT32398: UNEXPECTED CTGGA0369 SEEN DURING MAINTENANCE JOB FOR DELETED POLICY

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Deleted policies will stay in the catalog until all the data of
    the policy is expired.
    The maintenance job cleans up policies that are not required any
    more.
    
    When policies still have data in it which failed to expire, or
    any other leftover entry in the catalog, the policy is not
    deleted.
    This can lead to unexpected messages in the joblog similar to:
    
    INFO,<id>,<timestamp>,2,CTGGA0369,Cleaning up job <SLA name>.
    
    
    IBM Spectrum Protect Plus Versions Affected:
    IBM Spectrum Protect Plus 10.1.x
    
    Initial Impact: Medium
    
    Additional Keywords: SPP, SPPlus, TS003273782
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.5                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in IBM Spectrum Protect Plus level     *
    * 10.1.5.2204 and 10.1.6. Note that this is subject to change  *
    * at the discretion of IBM.                                    *
    ****************************************************************
    

Problem conclusion

  • If all job sessions for an SLA are expired then purge the policy
    during maintenance.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT32398

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A15

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-04-08

  • Closed date

    2020-04-09

  • Last modified date

    2020-04-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A15","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
31 January 2024