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IT32041: SECURE GATEWAY CLIENT MIGHT INCORRECTLY RELEASES CONNECTIONS

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Secure Gateway Client sometimes might not release connection
    correctly. The fix is to upgrade the Secure Gateway Client
    embedded in DataPower firmware.
    

Local fix

  • Reload the secure gateway client manually.
    

Problem summary

  • For DataPower user who uses SGC (Secure Gateway Client) to
    connect to the destination, after the function works for days,
    DataPower no longer allows new connection and shows the error as
     "Exceeded concurrent connection limit.".
    

Problem conclusion

Temporary fix

  • Restart the secure gateway client manually.
    

Comments

APAR Information

  • APAR number

    IT32041

  • Reported component name

    DATAPOWER

  • Reported component ID

    DP1234567

  • Reported release

    770

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-03-02

  • Closed date

    2020-05-04

  • Last modified date

    2020-05-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DATAPOWER

  • Fixed component ID

    DP1234567

Applicable component levels

  • R18X PSY

       UP

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateways"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"770"}]

Document Information

Modified date:
28 September 2021