IT31935: CTGGA0006 SKIPPING CATALOG OF DISKS FOR VM {VMGUEST} DURING HYPERVISOR INVENTORY JOB

APAR status

• Closed as program error.

Error description

• In the JobLog, you will see messages similar to the following:
  CTGGA0006,Skipping catalog of disks for vm {VMGuest} during
  hypervisor inventory job
  In the Virgo.log file, you will see messages similar to the
  following:
  java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExec
  utor.java:1149) at
  java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExe
  cutor.java:624) at java.lang.Thread.run(Thread.java:748)Caused
  by: java.lang.ArrayIndexOutOfBoundsException:
  null[2019-11-27T19:50:45.135Z] WARN  asyncTaskExecutor-2       
    com.catalogic.ecx.serviceprovider.catalog.hypervisor.GetVm   
      1574883886224 Skipping catalog of disks for vm {VMGuest}
  IBM Spectrum Protect Versions Affected:
  Spectrum Protect V10.1.2 or higher as it supports vSphere 6.7
  which allows more than 15 disks per single scsi controller.
  Customer/L2 Diagnostics:
  There are some requirements that need to be met to allow 64
  virtual disks per adapter:
  > ESXi 6.5 or greater         <<<Shouldn't this be 6.7?
  > Virtual Machine HW version 14 or higher.
  > ParaVirtual Scsi Adapter
  Additional Keywords:  skipping catalog disks inventory
  TS003038878
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.5                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is projected *
  * to be fixed in IBM Spectrum Protect Plus level 10.1.5.2153   *
  * and 10.1.6. Note that this is subject to change at the       *
  * discretion of IBM.                                           *
  ****************************************************************
  

Problem conclusion

• Added support for VM version 14 paravirtual SCSI controller with
  more LUNs.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels