A fix is available
APAR status
Closed as program error.
Error description
The following errors appear in the traceAlertServer_errors_x.log files, when the Alert Server attempts to stop: [RulesManagerHelper.fireAllRules] [ERROR] calling fireallRules encountered an exception java.lang.IllegalStateException: Illegal method call. This session was previously disposed. RECREATE STEPS: Observe that storage subsystem alerts are not being received in Storage Insights Problem as described by customer: No alerts are displayed in Storage Insights. Initial customer impact (low/med/high): med
Local fix
N/A. Fix to come in later release.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Control users shutting down the alert server * **************************************************************** * PROBLEM DESCRIPTION: * * IBM Spectrum Control logs the following errors in the * * traceAlertServer_errors_x.log files, when the Alert Server * * attempts to stop: * * * * [RulesManagerHelper.fireAllRules] [ERROR] * * calling fireallRules encountered an exception * * java.lang.IllegalStateException: Illegal method call. * * This session was previously disposed. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Spectrum Control 5.3.7 [ 5.3.7-IBM-SC ] ( release target 2Q 2020 / May ) http://www.ibm.com/support/docview.wss?&uid=swg21320822 The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT31932
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
535
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-02-20
Closed date
2020-05-13
Last modified date
2020-05-13
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
R535 PSY
UP
R536 PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"535","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
08 February 2022