APAR status
Closed as program error.
Error description
If there are files on a OneDrive which size is 0 bytes (empty file) the backup job will end with fail status when trying to protect that file. Affected versions: IBM Spectrum Protect Plus Office 365 agent V10.1.5
Local fix
Remove empty files from OneDrive
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.5 * **************************************************************** * PROBLEM DESCRIPTION: * * see ERROR Description * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed IBM Spectrum Protect Plus level * * 10.1.5.2137 and 10.1.6. * * Note that this is subject to change at the discretion of * * IBM. * ****************************************************************
Problem conclusion
Code has been changed to allow backup and restore OneDrive files which size is 0 bytes
Temporary fix
Comments
APAR Information
APAR number
IT31746
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A15
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-02-04
Closed date
2020-02-04
Last modified date
2020-02-04
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A15","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
30 January 2024