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IT31591: SELECTING HIGHLIGHTED ERROR MESSAGE IN JOB LOG RESULTS IN "THE TOPIC WAS NOT FOUND" ERROR

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APAR status

  • Closed as program error.

Error description

  • Selecting a high lighted error message in the IBM
    Spectrum Protect Plus job log should pull up additional
    information on the error message.  Some messages, CTGGA0490
    and CTGGA2403, do not work correctly. Clicking them results
    in a new browser window with error:
    The topic was not found. The link might not be correct, or the
    topic does not exist. Check that the URL is correct and try
    again.
    Versions affected: 10.1.5
    Keywords: TS003194088
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.5                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * see ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This problem is currently projected to be fixed in IBM       *
    * Spectrum Protect Plus level 10.1.5patch1 and 10.1.6.  Note   *
    * that this is subject to change at the discretion of IBM.     *
    ****************************************************************
    

Problem conclusion

  • This problem has been fixed by adding missing tags to the topics
    so that  the required online help documentation is generated.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT31591

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A15

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-01-20

  • Closed date

    2020-04-27

  • Last modified date

    2020-04-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A15","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
30 January 2024