A fix is available
APAR status
Closed as program error.
Error description
When issuing a test call home from monitored storage devices, the resulting event that is sent to Storage Insights contains no data. These notification events are of no value and are confusing/concerning to view. ____________________________________________________ The defect is against component: n/a Server/Manager build/release (TPC): 5.3.5.0 Problem as described by customer: Blank notifications received in Storage Insights Initial customer impact (low/med/high): low
Local fix
none; fix to come in future release
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Storage Insights users issuing a Call Home test event * **************************************************************** * PROBLEM DESCRIPTION: * * When issuing a test Call Home from monitored storage * * devices, * * the resulting event that is sent to Storage Insights * * contains * * no data. These notification events are of no value and are * * confusing/concerning to view and should not be listed in * * Storage Insights. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Storage Insights 1Q20 [ 5.3.6-IBM-SC ] ( release target February 1Q 2020 ) The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT31465
Reported component name
STORAGE INSIGHT
Reported component ID
5608TPCSI
Reported release
535
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-01-09
Closed date
2020-02-13
Last modified date
2020-02-13
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STORAGE INSIGHT
Fixed component ID
5608TPCSI
Applicable component levels
R535 PSY
UP
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"535"}]
Document Information
Modified date:
08 February 2022