IBM Support

IT31399: A newly created or an existing replicated data queue managers (RDQM) does not start after upgrading to MQ 9.1.0.4 fixpack.

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APAR status

  • Closed as program error.

Error description

  • The RDQM qmgr does not start upgrading to MQ 9.1.0.4 fixpack.
    
    The status of a newly created RDQM will be
    Queue manager status: Ended  immediately
    and the status of an existing queue manager will be in 'Status
    not available'
    
    attempt to start the qmgr, manually will report
    "IBM MQ queue manager 'rdqm1' HA sub-system is already active."
    
     when you create an RDQM HA queue manager it becomes managed by
    the HA subsystem which starts the queue manager automatically.A
    user would typically not need to run strmqm unless they had
    issued endmqm .
    

Local fix

  • Please copy these below file on all 3 nodes.
    
    Verify the MQ installation path, if the  installation path
    is:"InstPath:/opt/mqm"  then copy the executables from /opt/mqm/
    or use the appropriate installpath
    
    
     step 1:
    cp
    /opt/mqm/samp/rdqm/ocf/resource.d/ibm/rdqm
    /usr/lib/ocf/resource.d/ibm
    
    chmod 755
    /usr/lib/ocf/resource.d/ibm/rdqm
    
    cp
    /opt/mqm/samp/rdqm/ocf/resource.d/ibm/rdqmx
    /usr/lib/ocf/resource.d/ibm
    
    chmod 755
    /usr/lib/ocf/resource.d/ibm/rdqmx
    
    cp
    /opt/mqm/samp/rdqm/systemd/rdqm.service
    /usr/lib/systemd/system
    
    chmod 644
    /usr/lib/systemd/system/rdqm.service
    
    step 2:
    run the below command to check crm status
    crm resource status
    
    the result will look like this
    
     p_fs_rdqm1     (ocf::heartbeat:Filesystem):    Started swanks2
     p_rdqmx_rdqm1  (ocf::ibm:rdqmx):       FAILED swanks2 (blocked)
    
    Failed Actions:
    * p_rdqmx_rdqm1_stop_0 on swanks2 'insufficient privileges' (4):
    call=42, status=complete, exitreason='none',
    
    crm status  result may show the rdqmx resource is in failed and
    blocked.
    
    To recover from this run the following commands
    crm resource cleanup p_rdqmx_<qmgrname>
    
    <qmgrname> is the name of the RDQM in lowercase.
    

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    All RDQM users who upgraded to MQ 9.1.0.4 fixpack from any
    previous version
    
    
    Platforms affected:
    Linux on x86-64
    
    ****************************************************************
    PROBLEM DESCRIPTION:
    A logic error in the MQ 9.1.0.4 fix pack installer meant that
    the installer did not update RDQM resources outside of the MQ
    installation directory in /usr/lib/ocf/resource.d/ibm.
    

Problem conclusion

  • The MQ fix pack installer has been updated to copy the RDQM
    libraries in to the location /usr/lib/ocf/resource.d/ibm when
    updating the RDQM component.
    
    ---------------------------------------------------------------
    The fix is targeted for delivery in the following PTFs:
    
    Version    Maintenance Level
    v9.1 CD    TBC.
    v9.1 LTS   9.1.0.5
    
    The latest available maintenance can be obtained from
    'WebSphere MQ Recommended Fixes'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
    
    If the maintenance level is not yet available information on
    its planned availability can be found in 'WebSphere MQ
    Planned Maintenance Release Dates'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
    ---------------------------------------------------------------
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT31399

  • Reported component name

    IBM MQ BASE MP

  • Reported component ID

    5724H7271

  • Reported release

    910

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-01-02

  • Closed date

    2020-03-30

  • Last modified date

    2020-03-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    IBM MQ BASE MP

  • Fixed component ID

    5724H7271

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSYHRD","label":"IBM MQ"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"910","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
30 March 2020