Direct links to fixes
8.1.10.000-IBM-SPOC-WindowsX64
8.1.10.000-IBM-SPOC-Linuxx86_64
8.1.10.000-IBM-SPOC-Linuxs390x
8.1.10.000-IBM-SPOC-LinuxPPC64le
8.1.10.000-IBM-SPOC-AIX
8.1.10.000-IBM-SPCMS-WindowsX64
8.1.10.000-IBM-SPCMS-WindowsI32
8.1.10.000-IBM-SPCMS-Linuxx86_64
8.1.10.000-IBM-SPSRV-WindowsX64
8.1.10.000-IBM-SPSRV-Linuxx86_64
8.1.10.000-IBM-SPSRV-Linuxs390x
8.1.10.000-IBM-SPSRV-Linuxppc64le
8.1.10.000-IBM-SPSRV-AIX
IBM Spectrum Protect Server V8.1 Fix Pack (V8.1.10) Downloads
APAR status
Closed as program error.
Error description
ANR4628E Device /dev/rmtX failed to close with error code 47 error can occur if CHECKTAPEPOS setting between the library manager and the library client is not consistent. ie. ANR4628E Device /dev/rmt5 failed to close with error code 47. ANR8468I LTO volume AB1234L6 dismounted from drive DRIVE5 (/dev/rmtX) in library LIB1. library client 11/04/19 10:09:50 ANR8337I LTO volume AB1234L6 mounted in drive DRIVE5 (/dev/rmt5). (SESSION: 123, PROCESS: 456) 11/04/19 10:09:50 ANR0513I Process 1608 opened output volume AB1234L6. (SESSION: 123, PROCESS: 456) 11/04/19 10:09:50 ANR0515I Process 1608 closed volume AB1234L6. (SESSION: 552443, PROCESS: 1608) 11/04/19 10:09:51 ANR4578E Database backup/restore terminated - required volume was not mounted. (SESSION: 123, PROCESS: 456) 11/04/19 10:09:51 ANR0985I Process 1608 for Database Backup running in the BACKGROUND completed with completion state FAILURE at 10:09:51. (SESSION: 123, PROCESS: 456) 11/04/19 10:09:51 ANR1893E Process 1608 for Database Backup completed with a completion state of FAILURE. (SESSION: 552443, PROCESS: 1608) 11/04/19 10:09:59 ANR4628E Device /dev/rmt5 failed to close with error code 47. (SESSION: 123, PROCESS: 456) 11/04/19 10:09:59 ANR8468I LTO volume AB1234L6 dismounted from drive DRIVE5 (/dev/rmt5) in library LIB1. (SESSION: 552443, PROCESS: 1608) library manager 11/04/19 10:09:49 ANR8337I LTO volume AB1234L6 mounted in drive DRIVE5 (/dev/rmt5). (SESSION: 1234) 11/04/19 10:09:49 ANR9791I Volume AB1234L6 in library LIB1 ownership is changing from SERVER1 to TSM1. (SESSION: 1234) 11/04/19 10:10:04 ANR8336I Verifying label of LTO volume AB1234L6 in drive DRIVE5 (/dev/rmt5). (SESSION: 1234) 11/04/19 10:10:42 ANR8468I LTO volume AB1234L6 dismounted from drive DRIVE5 (/dev/rmt5) in library LIB1. (SESSION: 1234) The issue is caused by the CHECKTAPEPOS setting between the library manager and the library client. The CHECKTAPEPOS is YES in the library manager and the CHECKTAPEPOS is TSMONLY in the library client. When the library manager mounts this tape to the drive, the drive safe mode is enabled by the CHECKTAPEPOS YES setting. Once this mode is enabled, the drive requires an application to set ALLOW OVERWRITE to the drive. Then this drive can write data to this mounted tape. However, the CHECKTAPEPOS TSMONLY is in the library client. With this setting, the library client does not set ALLOW OVERWRITE to the drive. Therefore, the library client cannot relabel the tape and fails to backup. When the library client tries to close this drive, the Atape driver fails with the SCSI command Write Dynamic Runtime Attribute and sets the errno value as EWRPROTECT. This failure is caused by the CHECKTAPEPOS setting. Server close device routine checks ENOTREADY for close(). But the server does not check EWRPROTECT. Therefore, the server displays ANR4628E when this error occurs. This error message should not be displayed because this failure is not to be concerned about. The close() function already successfully releases the reservation. If CHECKTAPEPOS YES is set on the library client, then this error will not occur. Initial Impact: Low IBM Spectrum Protect versions affected: Server 7.1.x and 8.1.x and on AIX platform with IBM devices using Atape.driver Keywords: TSM TS002689403 close aix device atape 47
Local fix
Ensure CHECKTAPEPOS setting is same for Library Managers amd Library Clients.
Problem summary
**************************************************************** * USERS AFFECTED: * * All IBM Spectrum Protect server users. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. * * This problem is currently projected to be fixed in level * * 8.1.10. * * Note that this is subject to change at the discretion of * * IBM. * ****************************************************************
Problem conclusion
The problem was fixed. Affected platforms: AIX and Windows. Platforms fixed: AIX and Windows.
Temporary fix
Comments
APAR Information
APAR number
IT31160
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
81A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-12-04
Closed date
2019-12-05
Last modified date
2019-12-05
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R71A PSY
UP
R71H PSY
UP
R71S PSY
UP
R71W PSY
UP
R81A PSY
UP
R81W PSY
UP
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81A"}]
Document Information
Modified date:
26 August 2021