IBM Support

IT30989: MANUAL INCLUDES LINK TO OLD TECHNOTE CONTAINING IMPROPER WINDOWS SYSTEM RESTORE VIA IMAGE BACKUP FOR CURRENT OS VERSIONS

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APAR status

  • Closed as documentation error.

Error description

  • The "Image backup" manual page
    
    https://www.ibm.com/support/knowledgecenter/en/SSEQVQ_8.1.8/clie
    nt/c_bac_image.html
    
    contains a link to technote 7005028 ("Tivoli Field Guide -
    Tivoli Storage Manager Recovery Techniques Using Windows
    Preinstallation Environment (Windows PE)")
        https://www-01.ibm.com/support/docview.wss?uid=swg27005028
    
    which can lead to the impression that the described procedure is
    valid for all Windows Operating Systems - which is not the case.
    The method to restore a Windows system using an image backup as
    described in the "Tivoli Field Guide" applies only to the
    following Windows Operating Systems:
          Windows 2000
          Windows XP
          Windows 2003
          Windows 2008
    
    This procedure is not supported with recent Windows Operating
    Systems like 2012 or  2016.
    
    IBM Spectrum Protect Versions Affected:  V7.1 and V8.1 on
    Windows platforms.
    
    
    Initial Impact:: Low
    
    Additional Keywords:   TS002868587  TSM TFG  BMR
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Backup-Archive Clients versions 8.1.0,  *
    * 8.1.2, 8.1.4, 8.1.6, 8.1.7, 8.1.8 and 8.1.9                  *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This issue is projected to be fixed in the 8.1.10 update to  *
    * the IBM Spectrum Protect Backup-Archive Clients              *
    * documentation.                                               *
    *                                                              *
    * Until this information is published, the associated          *
    * information updates are documented in the V8.1 Documentation *
    * Updates tech note located here:                              *
    * https://www.ibm.com/support/pages/node/713201                *
    *                                                              *
    * You can locate the entry associated with this APAR by using  *
    * the APAR number as a keyword to search the document.         *
    *                                                              *
    * Note: This information is subject to change at the           *
    * discretion of IBM.                                           *
    ****************************************************************
    

Problem conclusion

  • The new
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT30989

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    81W

  • Status

    CLOSED DOC

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-11-19

  • Closed date

    2020-04-30

  • Last modified date

    2020-04-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81W"}]

Document Information

Modified date:
13 February 2021