IBM Support

IT30980: EXCHANGE BACKUP FAILS IF DATABASE FILES ARE LOCATED ON THE ROOT OF THE VOLUME

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APAR status

  • Closed as program error.

Error description

  • If the databases files are located on the root of the volume
    backup job is failing with error message Failed to copy files to
    the mounted target volume
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.4 and 10.1.5            *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed IBM Spectrum Protect Plus level        *
    * 10.1.4.277, 10.1.5.2137 and 10.1.6. Note that this is        *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • Fixed an issue with validation when files are located on the
    root of the volume.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT30980

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A15

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-11-18

  • Closed date

    2019-12-04

  • Last modified date

    2019-12-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A15","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
30 January 2024